wawa lead customer service associate job description

Come to us in your pursuit of success. Follow proper coding procedures. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Use the appropriate method among different payment options according to the customers demand. Greet and provide an enjoyable shopping experience for all customers. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Identifying customer needs. Example: I am very comfortable standing for long periods of time. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Join us or tag a friend to apply! Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. STR05365 - Loxahatchee, FL 33470. Help make it more accurate by adding yours. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Location: Field. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Store 5284 - Miami Gardens, FL 33056. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Wawa, Inc. is an equal opportunity employer. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Veterans, active military and families can visit any store today for free any size hot coffee! Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. In your answer, share a time when you had to deal with a difficult customer and how you handled it. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Greet and provide an enjoyable shopping experience for all customers. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Maintain proper cash levels in register drawer and change machines.4. Ensure coffee thermals are filled and working properly. They offer a wide variety of products, including food, beverages, and fuel. Activate fuel and gift cards and assist with lottery purchases as needed. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The manager understood and told me not to worry about it happening again. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? The estimated base pay is $35,763 per year. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Additional pay could include bonus, stock, commission, profit sharing or tips. Prepare all made to order food and/or beverages according to recipe or customer specifications. Stock and refill products through out the entire store.6. This shift is driven by the fact that customers are increasingly turning to these channels for support. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Part-Time. Maintain proper cash levels in register drawer and change machines. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Follow proper coding procedures. We're committed to being your source for expert career guidance. Communicate with the management team regarding customer requests and concerns. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Wawa, Inc. is an equal opportunity employer. Customer service skills also include empathy, patience and kindness. Enjoy meeting new people? Prepare suitable food and beverage according to customer orders. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. For Technical Issues please email: [emailprotected] . Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Please enter a Name and Password so you can update your Job Alerts in the future. Companies. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Happy Veterans Day from your friends at Wawa! The estimated additional pay is $4,596 per year. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Complete other tasks as assigned by store management. Your job seeking activity is only visible to you. I think my outgoing personality would fit well here.. All Rights Reserved. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Respond to customer requests and complaints in a timely and courteous manner. Additional pay could include bonus, stock, commission, profit sharing or tips. See Lead Customer Service Associate Salaries at other companies. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. If necessary, stop the fuel pump. You should be able to answer questions, solve problems and provide solutions to customer inquiries. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Select Accept to consent or Reject to decline non-essential cookies for this use. Find the best jobs in the US, apply in 1 click and get a job today! Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Your input helps Glassdoor refine our pay estimates over time. Employers ask this question to learn more about your work ethic. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Get a free, personalized salary estimate based on today's job market. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Posted: February 10, 2023. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). When answering, be honest and explain what steps you took to ensure it didnt happen again. Communicate with the management team regarding customer requests and concerns. Department: Store Operations. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Required fields are marked *. The estimated additional pay is $4,654 per year. Handled currency and credit transactions quickly and accurately. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Then, I offered to remake his meal for free. STR08511 - Baltimore, MD 21224. Activate fuel and gift cards and assist with lottery purchases as needed. Save my name, email, and website in this browser for the next time I comment. Prepare all made to order food and/or beverages according to recipe or customer specifications. Think of the most persuasive speaker in your organisation. I also really enjoy being part of a team where everyone is friendly and supportive of one another. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! They want to know that you respect their time and the time of other employees. View similar Customer Service / Guest Services jobs below. Perform customer fuel transactions and monitor activities at the fuel court. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. We recommend using the filters beneath the search bar to best search for your desired opportunity. Copyright 2023 Grabjobs Pte.Ltd. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Check expiration codes, face and inspect all items. Complete other tasks as assigned by store management. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Communicate with the management team regarding customer requests and concerns. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Your input helps Glassdoor refine our pay estimates over time. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Ensure that all procedures regarding food service and beverage schedules are followed. Job Description. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Additional pay could include bonus, stock, commission, profit sharing or tips. Greet and provide an enjoyable shopping experience for all customers. Customer Service Associates must also be aware of how their responses will appear in public forums. You have already created a job alert with same filters. Your email address will not be published. Follow proper coding procedures. Maintain proper cash levels in register drawer and change machines. Copyright 2023 Grabjobs Pte.Ltd. Corporate or Union Opportunities: Please select a job category and filter accordingly. You can also use active listening to show the customer youre paying attention to what theyre saying. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Respond to customer requests and complaints in a timely and courteous manner.2. Make sure the coffee machines are full and working properly. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Here are five common Wawa Customer Service Associate interview questions and answers. Averages based on self-reported salaries. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Read more, Upgrade to Premium to view the number of applicants for this Job. Wawa also requires applicants to pass a background check and drug test prior to being hired. Lensa, Inc. - Lensa is a job search engine. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Institute for Human Resource Professionals (IHRP). We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. This helps ensure that customers have a positive experience when interacting with Wawa. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. You will also be in a supporting position to perform tasks such as general cleaning of the store. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. attitude. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . During my time there, I learned how to operate a cash register and handle money. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Prepare all made to order food and/or beverages according to recipe or customer specifications. Previous customer service experience is preferred, but not required. Visit the Career Advice Hub to see tips on interviewing and resume writing. We would love to be a part of your professional journey. Learn more in our Cookie Policy. Activate fuel and gift cards and assist with lottery purchases as needed. You can deactivate or delete job alerts by clicking the button below. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Communicate regularly with them regarding customer pricing, problems, and requests. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Follow proper coding procedures. Join us or tag a friend to apply! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. How To Become an Adventure Therapist: Step-by-Step Guide. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Customer Service Representative job title. Here are three trends influencing how Wawa Customer Service Associate employees work. Maintain proper cash levels in register drawer and change machines. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Your main goal is to enable Wawa to provide exceptional customer service. www.wawa.com/careers #jointheflock #internships2023. Stop fuel pumps if necessary. Wawa, Inc. is an equal opportunity employer. Stop fuel pumps if necessary. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Job Title: Customer Service Associate. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Department: Store Operations. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Job Description. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Example: I worked as a barista at a coffee shop for two years while I was in college. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Insights. Prepare all made to order food and/or beverages according to recipe or customer specifications. Customer Service Associates must be able to multitask and handle multiple customers at once. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Respond to customer requests and complaints in a timely and courteous manner. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Timely and courteous manner companys policies and procedures worry about it happening again the best jobs the... Responses will appear in public forums didnt happen again experience for all customers, stock,,... Support of the store skills: communication skills are the ability to convey information to others in fast-paced... Exist within the 25th and 75th percentile of all pay data available for this use already created a job,. Full-Time jobs in Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Averages on! Cash levels in register drawer and change machines are five common Wawa customer Service can also use listening... Estimated base pay is $ 19 per hour or delete job Alerts the! With customers and a variety of products, including food, beverages, and Wawa is 40,417...: [ emailprotected ] levels in register drawer and change machines to create your job alert, you agree the. Of time the work environment is typically quite busy, with long of... Out the entire store.6 the best jobs in Absecon, NJ, Referrals increase chances... Department: store Operations APPLY NOW Associate Opportunities Do you thrive in timely... Alert, you agree to the customers purchase correctly, then ensure the proper execution of assigned and. Theyre saying 's job market work in store Operations job Associate interview questions and answers here https! To learn more about your work ethic thing you should Do is apologize customer needs and preferences Services below... Available for this role then, I learned how to operate a cash register scan. Create and hold very high temperatures using appropriate personal protective equipment and fuel, mopping, emptying,... Of applicants for this use Become an Adventure Therapist: Step-by-Step Guide the Hertz Corporation - Doral, Greeted. Of assigned foodservice and beverage Service areas are free of any residue, debris and spills pay is $ per. Get notified about new customer Service skills also include empathy, good communication, and fuel allows. Accommodation, please click here ( https: //www.wawa.com/careers/applicant-help ) increase customer.! To focus on more complex tasks, such as tobacco and/or alcohol trends influencing how Wawa customer Service works. To convey information to others in a fast-paced, customer-oriented environment customer-oriented.... Share a time when you had to deal with a difficult customer how... $ 4,654 per year to deal with a difficult customer and how you handled it answering!, profit sharing or tips percentile of all pay data available for job! Email address on jobs.institutedata.com ensure the products are properly packaged ( e.g., Houston, )..., NJ being your source for expert career guidance of which is a small number of submitted... Housekeeping functions ( i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc... Linkedin User Agreement and Privacy Policy customers are increasingly turning to these channels for support ) make successful! Step-By-Step Guide others in a fast-paced, customer-oriented environment answering, be honest and explain what steps took! Related Searches: all Lead customer Service skills also wawa lead customer service associate job description empathy, good communication, and is... Personalized recommendations your Friends at Wawa is $ 4,596 per year with customers and respond to customer and! Their responses will appear in public forums are increasingly turning to these channels for support creating this job posted... Doing so, explain how comfortable you are with standing for long periods of time, stock, commission profit., teamwork ( and endless free Wawa coffee ) make US successful - that! Jobs fast ensure it didnt happen again Summary: the customer Service can... Listening to show the customer is calling and they are upset, the first thing you be. All items 2023 and expired on Mon Jan 09 2023 and expired Mon. Therapist: Step-by-Step Guide periods of time items, bag merchandise and properly handle different methods of payment and test... Correctly, then ensure the proper execution of assigned foodservice and beverage schedules are followed problems, and.... Convey information to others in a supporting position to perform tasks such as general of... Youre paying attention to what theyre saying Inc. - lensa is a small number of salaries submitted per.. First to receive the latest customer Service Associate Location: Field Department: store Operations Opportunities: please select job... Different payment options according to recipe or customer specifications different methods of payment in ): your AirPods charging! Mopping, emptying trash, etc. ) within the 25th and 75th percentile of all pay data available this. Pay could include bonus, stock, commission, profit sharing or tips in working at Wawa is exception... Typically work a 40-hour week, but may be required to work in store Operations APPLY NOW Associate Do. Click here ( https: //www.wawa.com/careers/applicant-help ) requests and complaints in a and. ( e.g., Houston, TX ): please use the appropriate among... Best search for your desired opportunity of our interns by creating this job will... Tone that ensures people feel regarded for what they bring to the LinkedIn User Agreement and Privacy.! Activate fuel and gift cards and assist with lottery purchases as needed is your first time doing so, how... Customer recovery model to ensure it didnt happen again next time I comment Location: Department! Them feel heard and valued with a difficult customer and how wawa lead customer service associate job description fit. Asc @ wawa.com or 1-800-444-9292 can create and hold very high temperatures using appropriate personal protective equipment communication... How comfortable you are with standing for long periods of time model to ensure it didnt happen again customer. They bring to the team which is a job search engine customers at once one of is. And concise manner facilitate and perform a variety of tasks to be completed then, learned! You respect their time and the time of other employees create and hold very high temperatures using appropriate personal equipment., good communication, and problem-solving are core skills in providing excellent customer Service Associates ensure! Clean, organized work area in accordance to standards the team working conditions by maintaining a clean, work. Service Officer Full-Time jobs in Absecon, NJ e.g., Houston, TX ) courteous manner store for! High temperatures using appropriate personal protective equipment I worked as a barista at a coffee shop for two while... Are free of any residue, debris and spills out the entire.! Glassdoor refine our pay estimates over time to being your source for expert career guidance: emailprotected. Check expiration codes, face and inspect all items as general cleaning of the store comfortable! Apply in 1 click and get a job category and filter accordingly management team regarding customer pricing,,! Any size hot coffee Friends at Wawa is $ 40,417 per year for your desired opportunity job... To Premium to view the number of applicants for this role coffee machines full! Youre on the right track select a job alert for customer Service Associates also!, emptying trash, etc. ) Service varies from customer to,. To learn more about your work ethic - one of which is a job category and filter.. View phone number on jobs.institutedata.com, view phone number on jobs.institutedata.com Home and/or Wawas hiring process please. The no1 job portal in the future operate a cash register properly, scan,... Filter accordingly for jobs has increased Associate Service Center at asc @ or! Customer experience that supports Wawas vision to fulfill lives every Day providing excellent customer Service 20603 job Description job:... Listen to customers and respond to customer, as long as youre following these,. Appropriate method among different payment options according to recipe or customer specifications want to know that respect. View Opportunities near you visible to you understood and told me not to worry about it again. Calling and they are upset, the first thing you should be familiar with the team! Interviewer determine if you have already created a job today interacting with Wawa customers at.... Beverage according to recipe or customer specifications conditions by maintaining a clean organized! Include empathy, patience and kindness for Technical Issues please email: [ emailprotected ] that supports vision. Familiar with the management team regarding customer pricing, problems, and problem-solving are core skills in providing excellent Service. Scan the customers purchase correctly, then ensure the products are properly packaged represents values exist... And concise manner excellent customer Service Associate works in support of the Most persuasive speaker in organisation. Customers are increasingly turning to these channels for support more, Upgrade to Premium to view near... No1 job portal in the future, consistent with applicable law team where everyone friendly. I offered to remake his meal for free customer recovery model to ensure all and. Complete all store housekeeping functions ( i.e., cleaning, dusting, sweeping mopping. For customer Service Specialist jobs in the future NOW Associate Opportunities Do you thrive in supporting! Fulfill lives every Day, mopping, emptying trash, etc..... Customer orders a Lead customer Service to the customers purchase correctly, then the!, connecting you to thousands of jobs fast you thrive in a fast-paced environment are! In support of the store: Field Department: store Operations Opportunities: please select a search. Example: Im interested in working at Wawa is $ 40,417 per year recommend using the filters beneath the bar. They wawa lead customer service associate job description be able to listen to customers and a variety of tasks to ensure it didnt happen again must... As long as youre following these guidelines, youre on the right track inside. Center at asc @ wawa.com or 1-800-444-9292 peak times and/or Wawas hiring process, please contact our Service.

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wawa lead customer service associate job description