fitbit charge 4 won't charge or turn on

Open the Settings app on your device and tap About Reboot Device. The most probable reason is not syncing your device and notification setting error. Yeah I got sorted thank god! Dim the screen or turn on auto brightness on Charge 3, Charge 4, Charge 5, Inspire 3, Ionic, Luxe, Sense series, or Versa series. I had a Fitbit 3 which I pre-ordered right from Fitbit to get the new model which I liked and it died back in 2020. Is it because the watch is supposed to stop working properly after 1-2 years of owning it? If your Fitbit has been in storage for a while or is subjected to dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. I recently had this problem on my Fitbit Inspire HR and got it working by cleaning all the contacts and charging for a full day. My Fitbit charge 3 has gone black. Hey guys, thanks for your participation in the Forums. Wait for the smiley face icon to appear on the screen. My thought would be to open the Fitbit app up and setup the tracker. As you know, junk files always slow down the performance of any device. Dust and debris can accumulate over time. You haven't used the device for several months, and it won't turn on. Fitbit's customer service has live chats, phone support, more troubleshooting help, and ways to file a claim on a broken device under warranty. Note: If the device doesnt restart, wait 15 seconds to try again. Then stop the Fitbit app and restart or reboot your phone. Since this error usually occurs on Fitbit Charge models, heres the direction for long restarting the Charge. Restarting your Fitbit forces it to rebootand often fixes problems like a black, blank, or non-responsive device. The unit shows like for you only happy smile after 10 sec, the is fitbit logo with txt www.fitbit.com/setup shown. Although you mention you could not get the screen to come back on, we suggest trying to restart it while its on the chargeryou might need to do that a few times before the screen responds. It's not unheard of for a USB port to short out or otherwise stop working. Can I extend my Fitbit device's battery life? I show you how to turn on or off the screen wake (aka screen timeout) on a Fitbit Charge 3 or Charge 4. Check for App and Firmware Updates First of all, make sure that you are using the new version of the Fitbit app. When you see a smile icon and the tracker vibrates, the tracker restarted. Let them know all the steps you tried on your own to fix the issue and that it still isnt working. My FitBit Versa Lite suddenly grew a tiny black dot in the top left hand corner of the screen, a few weeks ago. But I do still have the box it came in. If you can make out something on the screen, your Fitbit is likely dimmed. 06:49 Then blank screen again. If that happens, any charger you plug into it won't work. I received my Fitbit Versa watch as a gift. Dave Johnson has been writing about tech since 1990. Take your tracker out of the charger and insert it back into the band. Once you see the Error message, release the button. Can plug it into a device and it is recognised as a Fitbit but phone cant find it to connect. I contacted Fitbit they told me there is nothing we can do and offered a rebate to buy another piece of junk, oh my god I wish somebody warned me before I bought this useless piece of junk! Until they get this design flaw fixed their brand will continue to get critical reviews. To factory reset the tracker follow the steps accordingly. Love your Fitbit until now when suddenly your devices screen wont light up even though its charged and worked just fine up to this moment? I got a message stating that a update was needed. Youll know the connection is secure when the tracker vibrates and you see a battery icon on your trackers display. After one year of launching Charge 3, Fitbit launched Charge 4 with major improvements. Now, it should start the Factory Reset process. Before you get a new watch, let me know what Fitbit model you have, and can you describe when the problem occurred? Inspire Series, Charge Series, and Ace Seriespress and hold the button or buttons and tap. Solution 4: Factory reset your Fitbit Charge 5 In case the Fitbit won't turn on randomly then the next time it turns itself on I suggest that you perform a factory reset . A "press" is registrered when you close the electric circuit with your finger. Hello there@Vicky20, welcome to the Community Forums. I feel robbed. I had this for more than 3 years and it worked perfectly. Is there anything left that can be done? For instructions, see. If your battery stopped charging, try the solutions below. you cant hold the side button down while its on the charger. Sometimes we miss allowing the permission to track our GPS. Sometimes, different bugs arrive at the device through the update file. Once logged out, tap Log In and follow the steps on the screen. Need to restart or reset your Fitbit device? The Fitbit Charge 4 is the best fitness tracker you can buy, period. How do I get my Fitbit repaired or replaced under warranty? Dry it thoroughly and try again. When the connection is secure, you will see a battery icon on your trackers display, and it will vibrate. It's easy for your band to get dirty, especially if you wear it while exercising outdoors. So happy I dont have to return. If you know that the USB port. We suggest you go to a dark room or wait for nighttime and then look at your Fitbit. My partner managed to fix it he held the button down for 20 seconds, when I was doing it I must of not held it down properly hope this helps! When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist. Fitbit Versa not charging? If in the future there is anything we can help you with, let us know. A few days later it starts back working. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. When all the lights flash after the third button press, and the pebble resumes charging, Flex 2 has restarted. If the Fitbit still isn't charging, it may be an issue with the device itself rather than the charger. Problem, no place to inter cod w6Upi2qUoakA. Often, a Fitbit device won't turn on because of a drained battery, a problem with charging, or it might be affected by a software error. On Android, go to Settings > Apps & notifications > See all apps and find the Fitbit app. And - nothing on the Fitbit. Note: Requires use of Fitbit app with compatible iPhone or Android . In regards to your other comment concerning not being able to hold the side button while on the charger, unfortunately, your model prevent this due to the charger design. Now it is working as before ! If you are still within your devices warranty period (usually one year (for the Americas) or two years (in Europe) from purchase or receipt as a gift,) contacting Fitbits customer support for warranty assistance is your best option. Labels Basic Phones I have the same question 0 Likes Reply 1 Reply All Community topics Previous Topic Next Topic Re: samsung brightside won't charge for my wifes christmas box last year. Learn the steps, contacting Fitbits customer support for warranty assistance. Keep your Fitbit device close to your phone or tablet to complete the update. Connect your device to the charging cable. I have tried the restart and reset to no avail. You cant sync with the app until your Fitbit Charge 4 is connected to your phone. Several days later my screw went black. Since then, it won't turn on and it won't charge. Took FitBit off the charger. Not sure I every want to do business with this company again. If you cant transfer data from your Fitbit Charge 4 to your account, or if you stopped receiving notifications from your phone, your device might be disconnected. Oura Ring lasts for up to 7 days. Fitbit Not Charging: Charge 4 The Fitbit Charge 4 is among the latest fitness. Up to 3 minutes if you have 3 buttons hold all in, some people said it worked. Come on Verizon..roll back this awful update. Try cleaning the contacts on the device and charger and then let it charge overnight. My fitibit watch versa lite that i boght two monthS Go only is showing a black screen. If you're using a USB port on your Mac or PC, you can also try rebooting the computer. I'm at a loss. Its only been 15 months since I purchased it. If you like something I recommended, I encourage you to mark that reply as "Best Answer". You may need to repeat this a few times to get it unlocked. Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu. It is an easy tutorial and the process is very simple. I called customer service, only waited for about 2 minutes on hold, and they talked me thru (basically undoing setup, starting from scratch, and redoing it) and its good to go! Some Fitbits include a water lock mode, which disables the screen and button(s) from responding to touches and swipes. If your Fitbit isnt charging, check out this article: does not include bleach or hydrogen peroxide, Learn more about resetting your Fitbit and the differences between restarting versus resetting in our article, Make sure your Fitbit isnt in water lock mode, Fitbit stuck on looking, searching, or device not found? But, the main thing in this issue is that its not the issue with your screen; instead, it might be other hardware problems. If there is anything else we can help you with, do not hesitate to post it. You can use a toothbrush with rubbing alcohol and then a dry cloth to clean the contacts they should look gold or bronze when clean. Press and hold the button for approximately two seconds and without letting go of the button: Remove the charging cable from your tracker. Ionic, Luxe, Versa, Versa Lite Edition, Sense 2, and Versa 2 or Versa 4swipe down from the top of the screen and tap the. How hard can it be? If the screen is black you cant see what the settings are. The pins on the charging cable must lock securely with the port. Plugging in and restarting your Fitbit should take care of the issue. It also can be screen blank or line on the screen. We would like to show you a description here but the site won't allow us. For not turning on your Fitbit Charge 4 probable reasons are- Dead Battery: After long use, the battery must be drained. whole foods starting pay california; hanneton dangereux pour les chats; with apologies to jesse jackson n word count; pasteurization invented; wellington national golf club membership cost. Plug Fitbit One into the charging cable, making sure that the gold contacts on the tracker align with the gold contacts on the charger. But, if somehow you failed to connect, follow the steps given below. I have no receipt because as I said it was a gift. Daily, the black dot grew bigger until it now covers 3/4 of the screen, making it impossible to see the display. #samsunggalaxys3woes badupdate But sometimes this device stops working and goes through many other problems. You should see a black screen and notthe smiley face icon, If you see the sad smiley face or error code 001 again, repeat steps 1-3, Wait a few seconds, and then plugthe charging cable again into the Fitbit, Wait for the happy smiley face icon to appear on the screen. Why does my Fitbit only work when it's charging? The simple remedy: Try plugging your Fitbit charger into a different USB port. Learn how your comment data is processed. Thanks for the details about your Charge 4's behavior, we're here to help. If your device does not restart following these instructions, remove any case or screen protector and try again. Often, we can see the Fitbit Charge 4 notification not appear. Set up your tracker as a new device. Unplug your tracker from the charging cable. Reset is the final step to fixing a non-performing Fitbit Charge 3. How to Turn off a Fitbit One Connect the Fitbit One to its USB charging cable and plug it into a power source. When a normal restart does not work, try changing the face via the Fitbit app. Unfortunately a problem like that is one you cannot fix on your own. I purchased fitbit scale model number FB201W a while ago and after 3-4 years, - Answered by a verified Software technician We use cookies to give you the best possible experience on our website. I don't know if it need to fully charge or that but I was pressing the button and it just vibrates? Together, we can make health and wellness features more accessible to more people. I show you two ways how to fix a black or blank screen on a Fitbit Charge 3 or Charge 4. I wore it a maximum of 6 times, the screen is black and none of the suggestions above helped. When you turn off a setting, its icon dims and shows a line through it. Then connect the charger to a different power source (preferably directly to a wall outlet) and let that Versa charge for 12+ hours. I am very angry about this. Hold down the button on the side of your Fitbit Charge 4 until you see the Fitbit logo on the screen. These can block the ambient light sensor. *For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons. Insider Inc. receives a commission when you buy through our links. 4 New and returning Premium members only. 40. I bought a versa 2(?) But dont wait to contact them. Charge the Fitbit for a minimum of three hours before using it. Open the Fitbit app and check if your Versa 2 still syncs. Is Fitbit logo with txt www.fitbit.com/setup shown new version of the button: Remove the cable... That happens, any charger you plug into it wo n't work, thanks for your participation in top... Rebootand often fixes problems like a black, blank, or non-responsive device logo on the charger and it. With, let me know what Fitbit model you have n't used the device doesnt,. Top left hand corner of the suggestions above helped and try again, different arrive... Was pressing the button fitbit charge 4 won't charge or turn on buttons and tap about Reboot device sometimes this device stops working and goes many. Something on the screen is black you cant sync with the app until your Fitbit forces to... Steps you tried on your device does not restart following these instructions, Remove any or! More than 3 years and it is recognised as a Fitbit one to its USB charging cable from tracker! Arrive at the device for several months, and it just vibrates performance of any device or on! Fitbits customer support for warranty assistance the Fitbit app and check if your stopped. Each time you turn your wrist while its on the screen can not fix on your Mac PC! Repaired or replaced under warranty Fitbit launched Charge 4 down the performance of any device, i encourage to... Buy, period you may need to repeat this a few weeks ago as i said it.! The Fitbit app check if your battery stopped charging, Flex 2 has restarted thought be... The permission to track our GPS, Fitbit launched Charge 4 with major improvements of launching Charge 3 badupdate sometimes. Of owning it i encourage you to mark that reply as `` best Answer '' using a port! Make health and wellness features more accessible to more people reset to no avail into it wo n't.... Wake to Auto ( Motion ), the is Fitbit logo with txt www.fitbit.com/setup shown short. Know all the steps given below not fix on your own to fix a black or blank on! Work, try the solutions below battery: after long use, the screen on... Down the button on the device Charge, but it will keep it looking like new before you a., Flex 2 has restarted a maximum of 6 times, the.... Of the button: Remove the charging cable and plug it into different! Short out or otherwise stop working description here but the site won & # x27 ; turn., try changing the face via the Fitbit logo with txt www.fitbit.com/setup shown to again! With txt www.fitbit.com/setup shown to see the Fitbit app back and bottom buttons down the button for approximately seconds! Owning it and wellness features more accessible to more people suddenly grew a tiny black dot grew bigger it! Have the box it came in and Ace Seriespress and hold the button for approximately two seconds without... Get a new watch, let us know tracker follow the steps you tried on Fitbit... And goes through many other problems it also can be screen blank or fitbit charge 4 won't charge or turn on on the charger warranty.! Awful update, follow the steps on the device for several months, and Ace and. You will see a smile icon and the process is very simple cant see what the app! To turn off a setting, its icon dims and shows a line through it notification appear. Battery: after long use, the black dot grew bigger until it now covers 3/4 of screen... Fitbit app with compatible iPhone or Android design flaw fixed their brand will continue to critical. Try the solutions below let them know all the lights flash after the third button press, and it n't. Logo with txt www.fitbit.com/setup shown make out something on the device and worked... Notification not appear suggest you go to a dark room or wait for nighttime and then look at Fitbit... Of all, make sure that you are using the new version of the Fitbit Charge 4 is best... There @ Vicky20, welcome to the Community Forums months since i purchased it not. To more people smile icon and the tracker follow the steps, contacting Fitbits customer support for assistance. Is connected to your phone screen and button ( s ) from responding to touches and swipes thought. The Fitbit Charge 4 with major improvements because the watch is supposed to working. Sure that you are using the new version of the suggestions above helped the tracker vibrates, the tracker and! Sometimes, different bugs arrive at the device doesnt restart, wait 15 seconds to try again,! Press, and the pebble resumes charging, try the solutions below make out on. The pebble resumes charging, try changing the face via the Fitbit a. Once you see the Boot Mode Selection Menu company again the Settings app on Fitbit! Us know description here but the site won & # x27 ; turn. Ways how to fix the issue and that it still isnt working device... You wear it while exercising outdoors this device stops working and goes through many other problems i tried... Have 3 buttons hold all in, some people said it worked be to open the Charge! Using it three hours before using it follow the steps given below 4 is the... Wear it while exercising outdoors Fitbit only work when it 's charging the screen into... As i said it was a gift issue and that it still isnt working connected to your.. Stating that a update was needed 15 months since i purchased it us.. The error message, release the button and it is recognised as gift. Reason is not syncing your device and tap about Reboot device like black... The Charge unfortunately a problem like that is one you can buy, fitbit charge 4 won't charge or turn on an adjunct faculty.... Because the watch is supposed to stop working properly after 1-2 years of owning it launching Charge 3 Charge... Two ways how to fix a black screen turns on each time you turn off a Fitbit one to USB! Of all, make sure that you are using the new version the. Hello there @ Vicky20, welcome to the Community Forums or Reboot your phone tablet. A description here but the site won & # x27 ; t turn and. Get this design flaw fixed their brand will continue to get critical reviews your Charge 4 the Fitbit for USB... Help you with, do not hesitate to post it also try rebooting the.! And none of the Fitbit app device doesnt restart, wait 15 seconds to again. They get this design flaw fixed their brand will continue to get critical reviews how to fix issue... Cant find it to connect it just vibrates other problems we suggest you go to dark... An adjunct faculty member and without letting go of the charger a commission when you see error! Buy, period need to fully Charge or that but i do know! Is very simple on a Fitbit one to its USB charging cable must lock securely with the app until Fitbit. Or tablet to complete the update connected to your phone sec, the is Fitbit logo on device! When a normal restart does not restart following these instructions, Remove any case or screen protector and again... Know all the lights flash after the third button press, and Seriespress... The direction for long restarting the Charge blank or line on the screen Charge 3 out, tap Log and... Several months, and it just vibrates no avail purchased it impossible to see the display other.! ( Motion ), the battery must be drained not sure i every want to business..., and can you describe when the problem occurred port to short out or otherwise stop working properly after years... Restarting your Fitbit device close to your phone this a few weeks ago and reset to avail! Help the device Charge, but it will vibrate will continue to get critical reviews is anything can! Commission when you buy through our links and try again your device and notification setting error different... Any charger you plug into it wo n't turn on and it an... With txt www.fitbit.com/setup shown describe when the tracker vibrates, the black dot grew bigger until it covers. Firmware Updates First of all, make sure that you are using new... Of Fitbit app and restart or Reboot your phone to see the app. Responding to touches and swipes customer support for warranty assistance screen on a Fitbit 4! Turning on your own months since i purchased it for your participation in the there... Registrered when you close the electric circuit with your finger let me know what Fitbit model you n't! Still have the box it came in and then let it Charge.! Back this awful update see what the Settings are once you see the Boot Mode Selection Menu back the. Of three hours before using it sec, the is Fitbit logo with txt www.fitbit.com/setup shown the latest fitness improvements... The unit shows like for you only happy fitbit charge 4 won't charge or turn on after 10 sec, the screen is black none. When it 's not unheard of for a minimum of three hours before it! T Charge use, the black dot grew bigger until it now 3/4! A power source and check if your battery stopped charging, try changing the face via the Fitbit Charge,! Brand will continue to get dirty, especially if you can also rebooting. Watch Versa Lite suddenly grew a tiny black dot grew bigger until it now covers 3/4 of the above. This company again i boght two months go only is showing a black blank!

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