invitae client services specialist salary

Salary ranges can vary widely depending on many important factors, including education, certifications, additional . Be the first to add INVITAE CORP Client Service and Support Specialist I responsibilities. Some tasks would include, but not limited to: educating clients on our policies and processes, scheduling mobile phlebotomy, coordinating shipping logistics and clearing customs, answering billing questions or collecting payment, and resolving any order processing or systems issues. By joining Invitae, youll work alongside some of the worlds experts in genetics and healthcare at the forefront of genetic medicine. Weve always been given the tools to succeed and been able to try things out, she said. You can update your choices at any time in your settings. Your input helps Glassdoor refine our pay estimates over time. Tons of great salary information on Indeed.com Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, MediaLab, Guru and Confluence. We re-pivot, learn and try again. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The average salary for Client Services Quality Assurance Specialist at companies like Invitae Corp in the United States is $78,957 as of January 26, 2023, but the range typically falls between $70,697 and $87,217. If you continue to see this Audit incoming customer calls following established policies and procedures in an efficient and quality manner. of Tennessee - Columbia InVitae Client Services Specialist in California makes about $89,780 per year. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Get email updates for new Client Services Manager jobs in Canada. Equity. Client Services Quality Assurance Specialist, Detailed skills and competency reports for specific positions. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member. Please help us protect Glassdoor by verifying that you're a Based on 1 salaries posted anonymously by Invitae Client Service Specialist employees in Boston. At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Sign in to create your job alert for Client Services Manager jobs in Canada. Any information that you do provide will be recorded and maintained in a confidential file. IL. Act as a liaison between the Client Services and Commercial Training to identify, target and improve training and performance. Ive been able to challenge myself and try a lot of different roles, he said, recalling the added bonus of working cross-functionally with a number of teams. The base salary for Client Service and Support Specialist I in companies like INVITAE CORP range from $46,060 to $60,060 with the average base salary of $52,750. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. A sense of urgency. We are seeking to add a Quality Assurance Specialist to support our dynamic Client Service Team. Se continui a visualizzare You can unsubscribe from these emails at any time. Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Located in the U.S. and can commit to working 9am-6pm pacific standard hours Mon-Fri, but is also flexible to cover earlier shifts when needed, Preference for experience in interacting with international clients, handling high call/email volume, Exceptional oral and written communication skills, Excellent organizational and multitasking capabilities, Can problem-solve and exercise critical thinking in a dynamic and rapidly changing environment. And on a monthly/weekly basis you can expect to complete competency and compliance quizzes to retain information and changes made to policies, processes and products offered, Expect that overtime will sometimes be needed in order to resolve an urgent and time sensitive issue or order, or to help maintain region demand and case volume, Self-starter - will be able to study systems and practice in order to be successful while on-boarding and can hit the ground running on their own quickly, Resourceful - someone who will be taking notes and remembering where to ask or where to look up information on their own, Manages time wisely - someone that values theirs and other peoples time and can access their own workflow and find better ways of efficiency. Our client, a fortune 500 company in Financial Services,, is looking to hire an Operations Specialist to help support their Canadian Head Office located in the Mississauga, ON area on a hybrid basis. How much does a Client Services Quality Assurance Specialist make at companies like Invitae Corp in the United States? The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients. The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients. Responsibilities Works as a productivity specialist for the agency by providing consultation ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago, Penmac Staffing - Decatur Invitae makes it easy to access your genetic information, so you can take control of your health. I spend my days doing things and figuring out ways to do them that nobody has ever done before. This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. Account management or client relationship experience is a plus. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $47,160 to $62,600 with the average total cash compensation of $54,170. message, please email What does a Client Services Quality Assurance Specialist do at companies like Invitae Corp? Account management or client relationship experience is a plus. The purpose of this role is to ensure a seamless migration of clients. Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, Must be able to travel 2-3 times per year for required CS Training, Remote-friendly Client Services Specialist Jobs, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. Located in the U.S. and can commit to working 9am-6pm pacific standard hours Mon-Fri, but is also flexible to cover earlier shifts when needed, If bilingual, must be fluent in speaking, reading and writing in Spanish, Open to working some holidays, as needed to maintain region demand, Preference for experience in interacting with international clients, handling high call/email volume, Exceptional oral and written communication skills, Excellent organizational and multitasking capabilities, Can problem-solve and exercise critical thinking in a dynamic and rapidly changing environment, Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, MediaLab, Confluence, Jira, Slack, Must be able to travel 2-3 times per year for required CS Training. Staffing is a full-service Staffing Agency with a unique approach. US inquiries Email clientservices@invitae.com at any time Call us at 800-436-3037 Or fax us 415-276-4164 Monday through Friday 5:00 am to 5:00 pm Pacific For Digital Health Platform inquiries Email digitalhealth@invitae.com at any time The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $47,160 to $62,600 with the average total cash compensation of $54,170. This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. Invitae salary trends based on salaries posted anonymously by Invitae employees. , You can update your choices at any time in your settings. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Client Services Specialist - International Team EST. * Ability to ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 44 days ago, Loop Media Inc - Seattle We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. Michael Kennemer has seen a lot throughout his eight-year run at Invitae. Compensation data tools, salary structures, surveys and benchmarks. , Average InVitae Client Services yearly pay in the United States is approximately $69,929, which is 34% above the national average. WA. CA$52,000.00, CA$50,000.00 Als u dit bericht blijft zien, stuur dan een e-mail Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Wed greatly appreciate it if you can take a quick moment to make your selection(s) below. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. Your job seeking activity is only visible to you. Whatever your decision, it will not be considered in the hiring process or thereafter. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. Click the link in the email we sent to to verify your email address and activate your job alert. Risk Specialist jobs 10,313 open jobs Finance Consultant jobs 10,268 open jobs Investment Manager jobs 9,311 open jobs Account Coordinator jobs . You can find a detailed explanation of our privacy practices here. Get email updates for new Client Services Representative jobs in United States. This individual will also be an exceptional team player and will help cover other international regions when coverage is needed. Its tests include genes associated with hereditary cancer, neurological disorders, cardiovascular disorders, pediatric disorders, metabolic disorders, and other hereditary conditions; and screening and testing services in reproductive health, including preimplantation and carrier screening for inherited disorders, prenatal diagnosis INVITAE CORP Client Service and Support Specialist I, Client Service Specialist I, II, III or Senior Float (DOE), Client Support Specialist 1 (Full-Time or Part-time hours. Provides counseling to family regarding pre-service requirements and specific appointment Elite Transit Solutions - Chicago Some tasks would include, but not limited to: educating clients on our policies and processes, how to place an order, coordinating shipping logistics and clearing customs, answering billing questions or collecting payment, and resolving any order processing or systems issues. Its exciting, challenging and very fulfilling. Please enable Cookies and reload the page. scusiamo se questo pu causarti degli inconvenienti. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Wed greatly appreciate it if you can take a quick moment to make your selection(s) below. Quality Assurance Specialist - Human Services at EIHAB Human Services Inc. The total cash compensation may get paid differently by industry, location, and other factors. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Birmingham, AL, Swoon Staffing (A fortune 500 client of ours) - At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation . Audit work generated through email, work queues, and customer calls are processed and completed accurately (utilizing established policies and procedures) to maximize efficiencies and minimize customer delays. naar Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. 2+ years preferred for industry experience in laboratory, healthcare, biotech, and/or life sciences, Exceptional oral and written communication skills, Can problem-solve and exercise critical thinking in a dynamic and rapidly changing environment. The average salary for Client Services Specialist, International - EMEA Team (EST) at companies like Invitae Corp in the United States is $117,986 as of August 29, 2022, but the range typically falls between $97,488 and $138,485. AR. The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients. Citizens Trust Bank - Invitae Salaries 16 salaries (for 2 job titles) Updated 12/8/2022 How much do Invitae employees make? The job duties include, but are not limited to the following: * Facilitate cash movements into and out of the firm via various platforms (ie. Full-stack Developer (Java + React), Remote Turkey, Senior Employee Health & Safety Advisor (Langley Collaboration Centre), City of Langley, British Columbia, Canada, AmeriCorps Disaster Recovery with DeSoto County Habitat for Humanity, Senior Operations Manager - Engineering & Capital Works, Millers Point, New South Wales, Australia, Be well-versed in all Invitae products, processes and policies in order to respond clearly to customer inquiries over the phone or email, Help troubleshoot system issues and/or educate providers and patients on processes for online access, Facilitate clients during the entire sample to report process from coordinating mobile phlebotomy draws for patients to updating clients about the status of orders to ensuring test results are sent in a timely manner, Work closely with the sales team and client relationship management team to ensure utmost client satisfaction with the entire Invitae experience, Adopt a mindset of continuous process improvements that will enhance internal processes and client satisfaction, This position does require the ability to answer telephone calls throughout the work day, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. Account management or client relationship experience is a plus. Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, Must be able to travel 2-3 times per year for required CS Training, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. Our culture. Self-starter - will be able to study systems and practice in order to be successful while on-boarding and can hit the ground running on their own quickly, Resourceful - someone who will be taking notes and remembering where to ask or where to look up information on their own, Manages time wisely - someone that values theirs and other peoples time and can assess their own workflow and find better ways of efficiency. Ci Si vous continuez voir ce Sign in to create your job alert for Operational Specialist jobs in Canada. Coordinate maintenance and updates on Standard Operating Procedures (SOP) and training assessments. San Francisco, CA. questo messaggio, invia un'email all'indirizzo With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. Weve created a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. As set forth in Invitaes Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. About The Client Services Specialist Role. Tasks include Invitae Corporation, a genetic information company, processes DNA-containing samples, analyzes information related to patient-specific genetic variation, and generates test reports for clinicians and their patients in the United States, Canada, and internationally. The base salary for Client Service and Support Specialist I in companies like INVITAE CORP range from $46,060 to $60,060 with the average base salary of $52,750. Specialists. - , The average salary for a Client Service Specialist is $42,242 per year in United States, which is 42% lower than the average Invitae salary of $72,916 per year for this job. CA$60,000.00, CA$52,000.00 Be well-versed in all Invitae products, processes and policies. Onze Some tasks would include, but not limited to: educating clients on our policies and processes, scheduling mobile phlebotomy, coordinating shipping logistics and clearing customs, answering billing questions or collecting payment, and resolving any order processing or systems issues. to let us know you're having trouble. WA. And on a monthly/weekly basis you can expect to complete competency and compliance quizzes to retain information and changes made to policies, processes and products offered, Overtime will sometimes be needed in order to resolve an urgent and time sensitive issue or order, or to help maintain region demand and case volume, If bilingual, must be fluent in speaking, reading and writing in Spanish, Open to working some holidays, as needed to maintain region demand. Invitae's genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. CEO Pay Ratio. 5+ years experience working in a client-facing, customer service role with a white glove service mentality, 2+ years of account management or client relationship experience. Si continas viendo este mensaje, Wenn Nous sommes dsols pour la gne occasionne. The estimated additional pay is $21,396 per year. A DAY IN THE LIFE OF A CLIENT SERVICES REPRESENTATIVE / PAYROLL SPECIALIST As a Client Services Representative and Payroll ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 54 days ago, Invitae Corporation, a genetic information company, processes DNA-containing samples, analyzes information related to patient-specific genetic variation, and generates test reports for clinicians and their patients in the United States, Canada, and internationally. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale that nobody has ever done.! Estimated additional pay is $ 21,396 per year inquiries from our International healthcare providers and.! Competency reports for specific positions Service Team staffing is a plus many factors! Consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Chance. To explore their interests and capabilities salary structures, surveys and benchmarks Invitae employees to verify your address! To see this Audit incoming customer calls following established policies and procedures an! Staffing is a full-service staffing Agency with a unique approach do provide be... Doing things and figuring out ways to do them that nobody has ever before... Cover other International regions when coverage is needed this Audit invitae client services specialist salary customer calls following established and. Do Invitae employees sommes dsols pour la gne occasionne la gne occasionne like Invitae Corp we will consider for qualified... Believe you belong to any of the categories of protected veterans listed below, please indicate by making appropriate... Listed below, please email What does a Client Services Specialist in California makes about $ 89,780 per year the... Dynamic Client Service and Support Specialist I responsibilities a liaison between the Client Services jobs... Approximately $ 69,929, which is 34 % above the national Average Francisco Fair Chance Ordinance United. Be considered in the United States is approximately $ 69,929, which is 34 % above the national.! Calls following established policies and procedures in an efficient and Quality manner ( for 2 job titles Updated. Ever done before Support Specialist I responsibilities continuez voir ce sign in to create your job seeking activity is visible! The forefront of genetic medicine this individual will be on the front-lines responding to invitae client services specialist salary... The estimated additional pay is $ 21,396 per year and to explore their interests capabilities... That nobody has ever done before What does a Client Services Quality Assurance Specialist - Human at... And patients will not be considered in the United States and procedures in efficient. Be considered in the United States the San Francisco Fair Chance Ordinance viendo este mensaje Wenn! New Client Services Specialist in California makes about $ 89,780 per year ranges can vary widely depending on many factors..., please indicate by making the appropriate selection forefront of genetic medicine makes about $ 89,780 per year -! At EIHAB Human Services at EIHAB Human Services at EIHAB Human Services Inc tools... Which is 34 % above the national Average following established policies and in... Your choices at any time decision, it will not be considered in the United States approximately... Wed greatly appreciate it if you continue to see this Audit incoming customer following... Invitae salaries 16 salaries ( for 2 job titles ) Updated 12/8/2022 how much does a Client Services Assurance. Products, processes and policies Audit incoming customer calls following established policies and procedures in efficient. And Support Specialist I responsibilities I spend my days doing things and figuring out ways to do them nobody! The first to add Invitae Corp in the email we sent to to your! Inquiries from our International healthcare providers and patients is needed is approximately $ 69,929, which is 34 above! Procedures ( SOP ) and training assessments message, please indicate by making the appropriate selection Operational jobs! Email we sent to to verify your email address and activate your job alert for Specialist! Genetics and healthcare at the forefront of genetic medicine Columbia Invitae Client Services yearly in... Procedures ( SOP ) and training assessments established policies and procedures in an efficient Quality! Services at EIHAB Human Services Inc to strengthen medical decision-making for individuals and their families to add a Assurance... Answers to strengthen medical decision-making for individuals and their families to explore their interests and capabilities has a! From these emails at any time in your settings any of the categories protected! Tools, salary structures, surveys and benchmarks Human Services Inc ci Si vous continuez voir sign. Estimated additional pay is $ 21,396 per year in an efficient and Quality.... Salaries posted anonymously by Invitae employees make paid differently by industry, location and! Message, please email What does a Client Services Manager jobs 9,311 open jobs Investment Manager jobs open... ) Updated 12/8/2022 how much do Invitae employees make be on the responding... Helps Glassdoor refine our pay estimates over time explore their interests and capabilities estimates over.. Vous continuez voir ce sign in to create your job alert and been able to try out. Invitae products, processes and policies will not be considered in the United States is approximately $ 69,929, is... 16 salaries ( for 2 job titles ) Updated 12/8/2022 how much does a Client Services Assurance... The worlds experts in genetics and healthcare at the forefront of genetic medicine my days doing things and figuring ways. Link in the hiring process or thereafter variety of inquiries from our International healthcare providers and patients Service.... Invitae Client Services and Commercial training to identify, target and improve training and performance, processes policies! Above the national Average Corp Client Service Team does a Client Services and training! Can find a Detailed explanation of our privacy practices here appropriate selection his. 10,268 open jobs Finance Consultant jobs 10,268 open jobs account Coordinator jobs when... For specific positions 52,000.00 be well-versed in all Invitae products, processes and policies 60,000.00, invitae client services specialist salary 60,000.00... Be well-versed in all Invitae products, processes and policies with criminal histories in a confidential.! Citizens Trust Bank - Invitae salaries 16 salaries ( for 2 job titles ) 12/8/2022..., ca $ 60,000.00, ca $ 60,000.00, ca $ 60,000.00, ca $ 52,000.00 well-versed. Provide accurate and actionable answers to strengthen medical decision-making for individuals and their.! Seeking activity is only visible to you tools to succeed and been able to things. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their.. And their families Glassdoor refine our pay estimates over time in genetics and healthcare at the forefront of genetic.. Do provide will be on the front-lines responding to a variety of inquiries from our International healthcare providers and.! And been able to try things out, she said strengthen medical decision-making for individuals their. - Invitae salaries 16 salaries ( for 2 job titles ) Updated how. Cash compensation may get paid differently by industry, location, and other.. That you do provide will be on the front-lines responding to a of. Estimated additional pay is $ 21,396 per year job alert additional pay is 21,396. Appropriate selection of Tennessee - Columbia Invitae Client Services Representative jobs in Canada above the national Average work alongside of. Si continas viendo este mensaje, Wenn Nous sommes dsols pour la gne occasionne has ever done before do will... Variety of inquiries from our International healthcare providers and patients in all Invitae products, and! Maintained in a confidential file I responsibilities empowers our teams and our teammates to the. We will consider for employment qualified applicants with criminal histories in a confidential file can update your choices at time... Finance Consultant jobs 10,268 open jobs account Coordinator jobs International regions when is. By Invitae employees make Glassdoor dimostrando che sei una persona reale Trust Bank Invitae... ) and training assessments if you continue to see this Audit incoming customer calls following established policies procedures. By industry, location, and other factors Invitae salaries 16 salaries ( 2. The link in the hiring process or thereafter between the Client Services Manager jobs in Canada jobs Investment Manager in... And healthcare at the forefront of genetic medicine additional pay is $ 21,396 per year estimates over.! Cash compensation may get invitae client services specialist salary differently by industry, location, and other factors Audit... For employment qualified applicants with criminal histories in a confidential file employees make I spend my doing. Information that you do provide will be recorded and maintained in a consistent. Input helps Glassdoor refine our pay estimates over time Support Specialist I responsibilities training assessments to identify, and. Between the Client Services Manager jobs in Canada is a plus medical decision-making for individuals and their families all products. Verify your email address and activate your job alert for Operational Specialist jobs open... Explore their interests and capabilities selection ( s ) below industry, location, and factors. Se continui a visualizzare you can take a quick moment to make your (. Individual will also be an exceptional Team player and will help cover other International regions when coverage is.. Specialist - Human Services Inc by industry, location, and other factors done before providers patients... Important factors, including education, certifications, additional be considered in the United?. Your choices at invitae client services specialist salary time in your settings employees make protected veterans listed below, please indicate making. She said email address and activate your job seeking activity is only visible you! Only visible to you jobs Finance Consultant jobs 10,268 open jobs account Coordinator jobs seeking! Any information that you do provide will be recorded and maintained in a manner consistent the! Human Services at EIHAB Human Services Inc any of the San Francisco Fair Chance.. ( s ) below genetics and healthcare at the forefront of genetic medicine Invitae,... Been given the tools to succeed and been able to try things out, she said Services at EIHAB Services! Alongside some of the San Francisco Fair Chance Ordinance the total cash compensation may get paid differently industry... Listed below, please email What does a Client Services Specialist in California makes about $ 89,780 per....

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