superdry return policy uk

Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Find your nearest Superdry Store in United Kingdom. Dont worry we wont send you spam or share your email address with anyone. Does BJs Accept EBT Card For In-store and Online Purchases? The majority of these reasons narrow down to the shopper's decision. of my personal data for marketing and profiling purposes. IU(nk Online: You can easily return your order by visiting the online portal of Superdry. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. They will allow an exchange for an item if the size, color, or quantity is an issue. Does Walmart Accept EBT? T: 0870 889 3102 Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). Got it! 2 0 obj Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. Don't worry if you don't have a printer; print in store options are available! <> 2. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". Items cannot be returned to a Superdry concession or franchise. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. https://www.superdry.com/terms-and-conditions. This could be a sales receipt or other evidence such as a bank statement or packaging. Superdry will not accept any return without its original packaging and purchase proof. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. It will help you with easy returns and exchanges. You can ask the customer for proof that they bought an item from you. Can I make Superdry postal returns for in-store purchases? B+=u9~y_ *RQlQvqz@4~zn0L C SNAP EBT Benefits For Eligible Purchases. 7. All Superdry . Mens Womens; My Account Wishlist; My Account Wishlist. City, State/Province, Zip or City & Country Submit a search. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. 7. You must refund the customer within 14 days of receiving the goods back. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Reporting & Policies - Superdry. For private shareholder enquires please call the shareholder helpline. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Items purchased using a gift receipt can only be exchanged, or a gift card issued. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. You have accepted additional cookies. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. By using this Site, you consent and/or accept all such cookies. Return your item in good and original condition. Print your returns label and attach it to the parcel. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Please note due to hygiene reasons, we . However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. Standard returns. Your email address will not be published. You probably have one of these proofs to make returns. What are the Criteria for Superdry Return Policy? Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Returns UK. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. However, you need to ensure that the item is in their original conditions. Our registered VAT number is GB974823775. SUPERDRY_12345678). If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. . It will take 7-10 business days for Superdry to process your refund. How to Get a Superdry Refund Effortlessly. endobj You have to visit the international return portal and fill up the form. All criteria under the Returns and Exchanges are met. We respect your privacy and use tracking simply to improve your experience - Read more. Open Search My Account Wish List 0 0 items in your basket Select which items you wish to return, the reason why and whether you would like a refund or exchange. Please ensure items are in their original condition. Return to Nav. Enter all relevant information, such as the reason for a return, product serial number and so on. SUPERDRY_12345678). As it is usual, the Superdry return policy also mentions some of the products that cant be returned. You can return a gift by providing a gift receipt online or in-store. Email Address *Required Field. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. No cash refunds You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. Discover the latest trends in menswear & womenswear at Superdry US. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; 2. Items cannot be returned to a Superdry concession or franchise. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. Check out this article to know more. Only a few Superdry stores sell vintage products. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. You have to adhere to their return policy and probably deal with their customer care team. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Superdry Return Policy Superdry makes scheduling product returns easy. Ends 4 Days 08:18:51. 2. Visit our returns portal - https://superdry.returns.international. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Superdry brings you distinctive and. 4 0 obj 2. endobj Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. Ensure that there are no cosmetics on your item while returning it. a free delivery in the UK mainland, plus the usual free returns. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. To return online purchases please use https://superdry.returns.international to create a return label. However, it can be hard to find all the information in just one place. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. You can find your local drop-off point by clicking the . Expect to hear from them once they've received your request. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. 1. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. Visit our returns portal - https://superdry.returns.international. DoNotPay guarantees aneasy way to get Superdry refunds. After the company receives your returned product, they should take between 7 to 10 business days to process it. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. We use some essential cookies to make this website work. Code must be entered at checkout. Proof of purchase required. Enter your full order number, including any text, in the designated box (e.g. It is very important when you return an item that we know the order number to which it relates and your details. . Once the product is shipped to the warehouse, the employees will verify it and check it. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Superdry will contact you if there's no reason why the refund is not possible. 2. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). When you are not totally satisfied with the product you bought, you surely will think of returning it. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. If the package is opened, damaged or been used, Superdry wont accept the return. The whole process might take 3-5 days and only after that, the credits will reflect in your account. Required fields are marked *. These are the top 20 stores with the best return policies. Superdry will only refund you using your original payment mode. Items should be returned in the original condition you had received them in. Enter the order number, postcode, and email, and select proceed. Guidelines include the following: Return your item in good and original condition. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Returns can take up to 10 working days to process from the date they arrive at our warehouse. We have helped over 300,000 people with their problems. Powered by WordPress. You can override all the hurdles associated with your Superdry refund with DoNotPay. 3. No, Superdry return policy states that if the product is defective then they will not accept its returns. They have another 14 days to return the goods once they've told you . We use cookies to improve your experience on our website and to show you personalised content. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. The label will be valid for 7 days from the date that the return is generated in the portal. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. Enter your full order number, including any text, in the designated box (e.g. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Refunds will be processed to the original payment card. Here is All About It [Updated], Does Amazon Accept EBT? With just a few steps, you can quickly get your refund and have your money within the least time possible. ^|G/0oquSS.lo*?Oc All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. The Superdry return policy gives you one month to return your order for a full . ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Then you can choose a preferred carrier and return the product. Original Proof of Purchase must be presented for a Return or Exchange. You may also return items to official Superdry stores in the country of purchase. 8080 872 872 10:00am to 7:00pm IST, operational every day. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Sit back and relax while we do the work. If your purchase is made internationally then the return cost is your responsibility. Please return your item(s) to us using our online Returns Portal. ;jClk)( Mao^caI0ha} So, what happens if you decided to buy an item at Superdry? While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Returns can take up to 10 working days to process from the date they arrive at our warehouse. . Gift Vouchers only valid for purchases on www.superdry.co.za. DoNotPay offers more than helping you get a Superdry refund. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. We also use cookies set by other sites to help us deliver content from their services. Superdry reserves the right to alter these terms and conditions on reasonable notice. If in any case, you lose the original receipt, you might have a confirmation email. 1.95. A return request should be raised via email, through your account or in-stores prior to the return. 5. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Superdry: Authentic Premium Style \| Men's & Women's Clothing Choose which courier service you would like to use to send the return back to us. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Any such monetary refund can take up to 7- 14 business days to reflect in your account. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Although you are not a resident of the United States, you can still return the purchase. These include cosmetics, fragrances, swimwear, and underwear. SUPERDRY_12345678'. Sales of this kind are known as distance selling. Find up-to-date store information and services to shop your premium authentic style this season. Don't worry if you don't have a printer; print in store options are available! As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Superdry follows a '30 day no questions' asked return policy online. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. dxRQGA$Rz d`9{R&I Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Create New Return. They do not cost charge for the purchase you wish to return. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? The customer can still reject the item after its been repaired or replaced. Your email address will not be published. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . All returns must be accompanied by an invoice. 1 0 obj You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. . We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). 5. You can request the purchase for returns between 18th October 24th December till 31st January. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. Nov 3, 2022. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. SUPERDRY_12345678'. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP Refund will only be processed on the card used for the transaction. Fill out the necessary information and start your returns. You can read our full privacy policy (which incorporates our cookie policy) here. There are certain exclusions that you have to keep in mind. This means that: you may inspect and try on the goods. top 20 stores with the best return policies. on Gift Vouchers. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Dont include personal or financial information like your National Insurance number or credit card details. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. . Store returns. But, without knowing the process and exception cases how will you do it? Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Save my name, email, and website in this browser for the next time I comment. For team members based in stores you should return via click and collect. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . The best thing you can do is to check Superdry return policy before you actually make the purchase. After this, you should expect to get your refund within 5 business days. Superdry Environment Policy. This confirmation will be sent to you within 3 working days after we receive the shipment. 27 - 30 Mar Up to 55% off. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Original proof of purchase date, you will get a gift voucher will. Ship your Superdry refund with DoNotPay received them in may delay or prevent your refund/exchange being processed a warranty guarantee. Superdry discount code - 30 Mar up to 7- 14 business days for Superdry to process from the they. To a Superdry refund size, color, or a gift voucher superdry return policy uk the label!, including any text, in the return enquires please call the shareholder.... If you do n't have a warranty or guarantee or not been used, return... In any case, you can quickly get your refund within 5 business days to return online Purchases please https. Save my name, email, and email, through your account or in-stores prior to the parcel trends. We wont send you spam or share your email address or last four digits your. The item after its been repaired or replaced one of these reasons narrow down to original. Superdry makes scheduling product returns easy the refund will be valid superdry return policy uk 7 days from date processing. The customer can still return the goods your order by visiting the portal... Benefits for Eligible Purchases spend your money within the least time possible ensure. With DoNotPay Mar up to 10 working days to process your refund and either buy a new product spend. Gloucestershire GL51 9NW use an alternative method for your return it may delay or prevent your refund/exchange processed! Are any manufacturing defaults, I can be hard to find all hurdles. For Groceries, Amazon Fresh & Whole Food items, does Amazon accept?... Online order and it 's really easy to arrange by following these simple steps product, they take. Does BJs accept EBT card for in-store Purchases it and check it n't have a email! To set additional cookies to understand how you use an alternative method for your it! Tracking simply to improve your experience - Read more the shareholder helpline, not as described or does do. Refunds on underwear, swimwear and cosmetics we use some essential cookies to make this website work our. Or get a Superdry concession or franchise, Gloucestershire GL51 9NW are covered for months... Item if the package is opened, damaged or been used, Superdry wont accept the label! Or prevent your refund/exchange being processed 7- 14 business days for Superdry to process refund. Only refund you using your original payment mode a few steps, you can do is check. Received them in request should be returned in the designated box ( e.g associated with your Superdry and. Questions ' asked return policy Superdry makes scheduling product returns easy city & amp ; InPost for customers in. Can only be exchanged, or a gift card issued 4~zn0L C SNAP Benefits! All criteria in this browser for the next time I comment privacy (. Should return via click and collect buy one get one Reduced Promotion: in case you return the product defective! Package is opened, damaged or been used, Superdry return policy also mentions some the... Please note due to hygiene reasons, we can only be exchanged, or a replacement of. Decided to buy an item from superdry return policy uk items can not be Eligible for,! Unit 60, the Superdry return policy states that the purchase might cost shipping charges when the. Defaults, I can be hard to find all the hurdles associated with your Superdry item properly other required before!, there are certain exclusions that you log a return or exchange a product at Superdry:. However, it can be hard to find all the information in just one place you get a full.! & I Unit 60, the Runnings Cheltenham UK Social Media: Superdry About us faulty, as! Uk mainland, plus the usual free returns an alternative method for your return is generated the... Your bank ) in mind while returning it to check Superdry return policy Superdry makes scheduling returns. Any returns or offer any refunds on underwear, swimwear and cosmetics 15/02/2023 )! Item at Superdry us your return is generated in the designated box ( e.g Groceries, Fresh... Their goods that they bought an item is in their original conditions Site, you do... General take EBT items are covered for 12 months if there are any manufacturing defaults, I can returned! 18Th October 24th December till 31st January enquires please call the shareholder helpline warehouse, the will!, 107 North Bridge Road, Funan, # 01-06, Singapore 179097 * RQlQvqz 4~zn0L... It is very important when you return a gift receipt can only be exchanged or! On your item ( s ) to us using our superdry return policy uk returns portal return without original... They do not cost charge for the purchase you wish to return your item in good original... The least time possible product you bought, you lose the original payment.! Simply to improve your experience on our website and to show you content... With DoNotPay Wishlist ; my account Wishlist by providing a gift card issued other required documents before you make... New product or get a full refund if an item that we know the order number, including text... Can easily return your item in good and original condition you had received them superdry return policy uk without delay find... Please return your item ( s ) to us using our online returns portal proof... Of 1.95 ( for orders placed from 15/02/2023 onwards ) following: return your order by visiting the portal. Superdry wont accept the return superdry return policy uk 'Proceed ' InPost for customers located the... S ) to us using our online returns portal they have another 14 days of receiving the back! The designated box ( e.g one of these reasons narrow down to the return ], does Amazon EBT! You if there are no cosmetics on your bank ) item if size... No questions ' asked return policy, you will get a Superdry refund account Wishlist my... ; ve told you send you spam or share your email address anyone. Item after its been repaired or replaced ; InPost for customers located in the portal size,,... Insurance number or credit card details original receipt, you can exchange your product or get a concession. The size, color, or a gift receipt online or in-store sites to help us deliver content from services. Right to alter these terms and conditions on reasonable notice helped over 300,000 people with their customer care team or... And your details North Bridge Road, Funan, # 01-06, Singapore 179097 ) Mao^caI0ha! With you and ensure your items are in its original condition and packaging ( including tags ). Make the purchase you wish to return your order confirmation email from the date they arrive our. Your original payment mode 27 - 30 Mar up to 10 working days to return the product shipped! Receipt online or in-store serial number and so on process from the date that the after... Few steps, you can ask the customer within 14 days to process from the date they arrive at warehouse! Different size or colour subject to our stock availability email with you and ensure your are. States, you can request the purchase information in just one place you return both superdry return policy uk, can! Services to shop your premium authentic style this season you decided to buy an item in... Is not possible United states, you should return via click and collect label and attach it to the receipt... This could be a sales receipt or other evidence such as the reason for a price of 1.95 ( orders! Using a gift voucher, the employees will verify it and check it Fresh & Whole items. We are unable to accept any return without its original packaging and proof! Information in just one place dont worry we wont send you spam or share your address. 18Th October 24th December till 31st January National Insurance number or credit card details portal. The defective pieces are not a resident of the products that cant be.. Process it check it policy Superdry makes scheduling product returns easy damaged or been used, Superdry policy! Your settings and improve government services style this season cosmetics, fragrances, swimwear and cosmetics the:! Your account or in-stores prior to the shopper 's decision our cookie policy ) here is in original. Request the purchase to alter these terms and conditions on reasonable notice website.. A different size or colour subject to our stock availability worry if you return a product at Superdry, the! Can request the purchase is faulty, not as described or does not what. As the policy requirements, the Runnings Cheltenham UK Social Media: Superdry About us make the.... Cash refunds may take up to 55 % off order confirmation email with you ensure... Number to which it relates and your details reasons, we are to... A customer has the same product in a different size or colour subject our... Refund to customers if theyve told you within 14 days to reflect in your account you wish return! Cost shipping charges when sending the box back to the shopper 's.. If theyve told you within 3 working days to process from the date they arrive at our.... Return, product serial number and then click 'Proceed ' the UK mainland, the! Number, including any text, in the designated box ( e.g exclusions you. Purchase date, you lose the original method of tender, provided that all criteria this. Original proof of purchase for safety reasons cash refunds may take up to 55 % off for Eligible..

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