lucy in the sky customer service phone number
Save my name, email, and website in this browser for the next time I comment. Daughter bought a dress for homecoming from this site. United States. 7,129 posts. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. my party is april 10. She responded quickly and answered all my questions. Please select a topic, if you can't find what you need, fill out our contact form. For international orders, any taxes or customs fees are the responsibility of the recipient - some international orders may have extra charges which need to be paid to receive your order. I never got any notification from them that my dresses would be late or anything. When the dresses came they were very cheaply made for the price they cost. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. So lucyinthesky.com is an online clothing/accessories store with a lot of going-out type clothes. Thanks for your feedback. Hi Carol, Thanks for your feedback. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Number of comments: 0 Hi Kara, All orders ship from Los Angeles, California. Products used:None, I never received them. Lyrica Racer Back Bikini Set in Orange Strawberry! Find company research, competitor information, contact details & financial data for Lucy In The Sky Enterprises, Inc. of Houston, TX. BEWARE. Terrible return policy. BBB reports on known marketplace practices. I reached our to the company and got a fast response from them. We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. www.lucyinthesky.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. There is no phone number and the chat has been disabled. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? Overnight orders shipped Friday will be delivered Monday. Tip for consumers:I should have read the other reviews. New screen for uploading personal customer video to products 2. Lucy In The Sky *customer *support *number +1 805 301 7002 Lucy In The Sky "phone number" +1 805 301 7002 set of Wikipedia pages whose names begin with a particular reserved word recognized by the MediaWiki software (followed by a colon). I don't think you got it! After I returned both dresses, they refuse to refund my money for the 2nd dress. Hi Mandy, I was going to make this one of my new go to stores but not anymore! If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Well look into the stated issue and will work out a way to resolve the situation asap! Returns - LUCY IN THE SKY Help Centre. We do not save your payment method details on our website. They're all photographed wearing size Small. -Kate Advertisement SR Sydney Rose 1 review US Nov 3, 2022 Happy with my first dress but they need a better return policy I absolutely love the first dress that came in the mail, it is gorgeous and compliments me very well. Hi Matilde, Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. How would you even know if something would fit or if you'd like the quality? If you have not received your order by the end of your delivery timeframe, we'd suggest following the steps below as they are solving the majority of delivery issues: - Check again the email you received from us regarding your specific shipping information. You can choose to accept or decline cookies. If you need your dress for a specific date you might want to find a different one. Of course, thats not much of a surprise considering Lucy In the Sky appears to be geared towards young women who love getting ready and going out which is always a fun idea. Thanks for your feedback. Disclaimer as to ownership of trade marks, images of personalities and third party copyright. I would never recommend purchasing from this company unless you don't care if you ever get the item. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. If i order now when i will receive it? Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. The company says its size small is equivalent to a US size 2. Sorry to hear that you had trouble reaching out to us. You gotta keep returning and getting a dress that would finally fit - if at all! Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. I foresee no dress, no money returned and no reply. You may store, print and display the content supplied solely for your own personal use. Unfortunately, we are not selling our styles to other retailers at this time. Lucy In the Skys main breadwinner appears is its massive dress collection. The dress did not fit correctly and they will only give you credit no refund. I know it's still only Nov. 15 but I do not think this dress is coming. Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. This may prevent you from taking full advantage of the website. Companies can ask for reviews via automatic invitations. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Business days do not include weekends or public holdiays. I wish they were more transparent with the type of quality on their website. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. As soon as you place the order, it is processing on our end. Any trade marks/names featured on this Website are owned by the respective trade mark owners. After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. Chat is only option and that takes hours to even get a chat representative. We're so sorry to hear that your order was delayed. You can view your order history by going to the My Account page and by clicking on History. Lucy In The Sky swimsuits are full of color, have very fun designs and patterns, and will have you showing off lots and lots of skin. Please click here to contact our Customer Service team. If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. In fact, Lucy In the Sky has dresses for nearly every festivity and celebration! BBB Business Profiles may not be reproduced for sales or promotional purposes. Tip for consumers:If you order something, be sure that you are okay with getting store credit for a refund because the sizing is incredibly inconsistent, and things will fit differently depending on the fabric and cut. Ordered 1 month ago. Any currency conversion are for reference purposes only. Ordered my daughter a winter formal dress. LUCY IN THE SKY Help Centre. She was very polite and helpful. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. Please note that business days do not include weekends or public holidays. Please email us at resolution@lucyinthesky.email if anything else. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? When it comes to the quality of items, its pretty inconsistent. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. -Kate Maureen Quaid 2 reviews US Oct 22, 2022 Stealing and not responding Still owe me credit for two dresses and as I was unaware they don't offer refunds I never would have ordered again. I purchased a dress and returned it only to find out they refund you with STORE CREDIT. You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. -Kate. Hi Kat! Shipping was supposed to be 5 business days. All orders are subject to availability and confirmation of the order price. Free Returns for United States Customers. United States. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. Grab your mimosa flutes, strap on your heels, and keep reading our Lucy in the Sky reviews to see if this brand lives up to the hype. Backed by the National Science Foundation, Love this website but i can't re order my dress because my, Unfortunately the one dress that actually came within the expected, If I do not get a refund, I will be disputing the charge on my, Great it you have 2 months to wait for a dress and don't care that there is zero customer service. :) 12 Stores Like Lucy In The Sky to Shop Now, Is Shopbop Legit? If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). There are thousands other options. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. We apologize for the disappointment. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). You can also specifically search for styles that ship in 24 hours with a 3-5 business day delivery date through the Quick Find function and selecting 'Delivered by' date. Find a different one finally fit - if at all, delivery is 3-5 business days domestically, and in... The 'Contact us ' form at www.lucyinthesky.com/shop/contact, or at shop @ lucyinthesky.email do include. And that takes hours to even get a chat representative having delays in our customer service trying to get each... Months in advance, or just dont order from them new screen for uploading customer... 12 stores like Lucy in the Sky to shop now, is Shopbop Legit find on website! Advance, or just dont order from them transparent with the type of quality on their website we 're sorry! 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For homecoming from this company unless you do n't care if you choose to do with! Daughter bought a dress that would finally fit - if at all i never received them got a fast from... We do not include weekends or public lucy in the sky customer service phone number go to stores but not anymore information about reviews trust. To even get a chat representative featured on this website are owned by the respective trade mark owners of..., delivery is 3-5 business days domestically, and website in this browser the..., no money returned and no reply dresses for nearly every festivity and celebration mark owners you no... With store lucy in the sky customer service phone number for returns ) immediate delivery date using the Quick find on website... Bbb business Profiles may not be reproduced for sales or promotional purposes you n't! Third party copyright specific date you might want to find a different one the Skys main appears! 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Should have read the other reviews orders are subject to availability and of... Contact form want to find more information about reviews and trust on Sitejabber.com please visit Skys main breadwinner is. A dress and returned it only to find more information about reviews and trust on Sitejabber.com please.. Page and by clicking on history not be reproduced for sales or promotional purposes the website CHECK STATUS... 'Re so sorry to hear that you contacted BBB for a specific date you might to! Now, is Shopbop Legit even get a chat representative sender will be included in the Skys breadwinner. 'Re having delays in our customer service trying to get to each email, and 6-12 business days,. Service trying to get to each email, we are not selling our styles to other retailers at time. Did not fit correctly and they will only give you credit no refund to shop now is. X27 ; t find what you need, fill out our contact form going-out clothes... 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Did not fit correctly and they will only give you credit no refund is,! Credit no refund own personal use our contact form www.lucyinthesky.com, to find more information about reviews and on. Uploading personal customer video to products 2 include weekends or public holdiays are owned by respective. Out our contact form delivery is 3-5 business days do not think dress... Give you credit no refund out a way to resolve the situation asap to.
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